This Privacy Policy explains how wira44 collects, uses, stores, and protects personal data belonging to registered players and visitors. By using the wira44 platform, you consent to the data practices described herein.
All personal data transmitted between your device and wira44 servers is encrypted using TLS. Your credentials and financial details are never sent in plain text.
wira44 recognises your rights to access, correct, and request deletion of your personal data in accordance with applicable data protection principles.
wira44 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. Your data is used only as described in this policy.
Payment method data processed through FPX, Touch n Go, DuitNow, and Boost is handled by certified payment processors. wira44 does not store full card or bank account numbers.
wira44 uses cookies strictly for platform functionality, session management, and analytics. No third-party advertising cookies are deployed without disclosure.
wira44 retains personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable regulatory obligations.
1.1 This Privacy Policy is issued by wira44 ("wira44", "we", "us", or "our"), the operator of the online gaming and sports betting platform accessible at wira44.app and associated sub-domains.
1.2 wira44 acts as the data controller in respect of personal data collected from registered account holders and visitors to the wira44 platform. Where third-party service providers process data on wira44's behalf, they do so as data processors under contractual obligations consistent with this policy.
1.3 For queries relating to personal data, privacy rights, or this policy, please contact the wira44 Data Protection contact detailed in Section 16.
2.1 wira44 collects the following categories of personal data from registered players and platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number, nationality | Account registration, age verification, KYC |
| Contact Data | Email address, Malaysian mobile number, mailing address | Account communication, OTP delivery, support |
| Financial Data | Bank account details, e-wallet references, transaction history in MYR | Deposit & withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Platform security, fraud detection, analytics |
| Usage Data | Pages visited, games played, bets placed, login frequency | Platform improvement, responsible gaming monitoring |
| Communications Data | Live chat transcripts, email correspondence, support tickets | Service delivery, dispute resolution, quality assurance |
| Verification Documents | Copies of MyKad, passport, proof of address, source of funds documentation | KYC, AML obligations, withdrawal verification |
2.2 wira44 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, unless required for specific identity verification purposes under applicable regulatory requirements.
3.1 Directly from You. wira44 collects personal data directly from you when you: register a wira44 account; complete identity verification; make a deposit or initiate a withdrawal; contact customer support via live chat or email; respond to promotions or surveys; or set responsible gaming preferences within your account.
3.2 Automatically. When you access the wira44 platform, technical and usage data is collected automatically through server logs, cookies, and similar technologies. This includes your IP address, device identifiers, and gameplay activity. See Section 10 for detailed cookie information.
3.3 From Third Parties. wira44 may receive data about you from: payment processors (FPX, Touch n Go, Boost, DuitNow, GrabPay) confirming transaction status; identity verification service providers confirming document authenticity; fraud and risk management partners flagging suspicious activity; and public databases used for sanctions screening and AML purposes.
4.1 wira44 uses personal data for the following purposes:
5.1 wira44 processes your personal data on the following legal grounds:
6.1 wira44 does not sell, rent, or trade personal data to unaffiliated third parties for their own marketing or commercial purposes.
6.2 wira44 shares personal data with the following categories of recipients only to the extent necessary for the stated purpose:
6.3 All third-party processors engaged by wira44 are subject to contractual data protection obligations and are prohibited from using your data for purposes beyond those for which it was shared.
7.1 wira44 operates a platform serving Malaysian players. Some of wira44's service providers and game studios are based outside Malaysia. Where personal data is transferred to providers in other jurisdictions, wira44 ensures that appropriate contractual safeguards are in place — including data processing agreements with data protection clauses consistent with applicable standards.
7.2 Payment data processed through Malaysian payment channels (FPX, DuitNow, Touch n Go) remains within Malaysian financial infrastructure. Only anonymised analytics and technical logs may be processed on internationally-hosted infrastructure.
8.1 wira44 retains personal data for the following periods unless a longer retention period is required by applicable law:
8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual.
9.1 In connection with the personal data held by wira44, you have the following rights:
9.2 To exercise any of these rights, please contact wira44 via live chat or email as detailed in Section 16. wira44 will respond within 30 days of receipt of a verified request. Identity verification may be required before processing data access or deletion requests.
10.1 wira44 uses the following categories of cookies and similar technologies on the platform:
10.2 wira44 does not deploy third-party advertising cookies or behavioural targeting cookies. You will not see wira44 advertisements follow you around the internet based on your platform activity.
10.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the wira44 platform.
11.1 The wira44 platform is strictly for adults aged 21 years and above. wira44 does not knowingly collect personal data from individuals under 21 years of age. If wira44 becomes aware that personal data belonging to an underage individual has been collected, the associated account will be closed immediately and the data deleted, except where retention is required for regulatory or legal purposes.
11.2 If you believe that a person under 21 has registered a wira44 account, please notify us immediately via live chat so that appropriate action can be taken.
12.1 wira44 implements technical and organisational security measures commensurate with the sensitivity of personal data held, including:
12.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, wira44 will notify affected players without undue delay and take all necessary steps to contain and remediate the breach.
13.1 The wira44 platform may contain references to third-party payment services (FPX, Touch n Go, Boost, DuitNow) and game providers. These third parties operate their own privacy policies, and wira44 is not responsible for the data practices of third-party services accessed through the platform or through their own interfaces.
13.2 When you authenticate a payment through FPX or Touch n Go eWallet, you are interacting with those providers' own interfaces, which are governed by their respective privacy policies. wira44 receives only transaction confirmation data and does not receive or store your banking credentials.
14.1 wira44 is required under applicable international gaming authority requirements to implement anti-money laundering (AML) and Know Your Customer (KYC) procedures. These obligations require wira44 to collect, verify, and retain identity documentation and transaction records, and to report certain transactions and suspicious activity to relevant authorities.
14.2 wira44 may be legally prohibited from notifying you that a report has been made to a financial intelligence unit or law enforcement authority. In such circumstances, wira44 is not in breach of any confidentiality obligation owed to you by making such a report in good faith.
14.3 Personal data collected for AML and KYC purposes may be retained for periods exceeding those that would otherwise apply under this policy, in accordance with regulatory requirements.
15.1 wira44 reserves the right to update this Privacy Policy from time to time. Material changes that affect how we process your personal data will be communicated to you via the email address registered on your wira44 account, and the effective date at the top of this page will be updated accordingly.
15.2 Your continued use of the wira44 platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of, and agreement to, the revised terms. If you do not accept a material change, you should discontinue use of the platform and may request account closure.
16.1 For privacy-related enquiries, data subject access requests, or to exercise any of your rights under Section 9, please contact wira44 as follows:
16.2 To process a data access or deletion request, wira44 may require identity verification to ensure that personal data is not disclosed to an unauthorised third party. Please be prepared to provide confirmation of your registered email address and, where necessary, additional identity documentation.
Thousands of Malaysian players trust wira44 with their personal data every day. Secure logins, encrypted MYR transactions, and transparent privacy practices — that is the wira44 standard.
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